Supercat Casino Review
Supercat Casino Review
Pros Supercat Casino Review
Cons Supercat Casino Review
Casino details
SuperCat Casino was founded in 2018. It operates under a license from the government of Curacao, the owner of the online casino is Atlantic Management B.V., which also owns Lucky Bird Casino.
The SuperCat Casino website is built on a very similar template to the Lucky Bird website. It’s a very “economical” casino, both in terms of design and text.
Players from all over the world can choose from a wide selection of slots, table games – blackjack, roulette, baccarat, and poker – and virtual sports. SuperCat features the top game providers in the industry.
Unfortunately, there are some cons, such as the lack of clarity in some promotions and most importantly the lack of a loyalty program.
Deposit Bonuses & Free Spins
On your first deposit, you get 30 Free spins in Book of Dead. The minimum deposit is 10 EUR and the wagering requirement is 40x. The maximum bet is 2 EUR and the maximum bonus is 1000 EUR. This bonus expires in 7 days.
On your second deposit, a minimum of 25 EUR or more, you get a 100% deposit bonus. The wagering requirement is 40x the bonus and the maximum bet is again 2 EUR, and the maximum bonus is 1000 EUR. This bonus expires in 8 days.
The rules are not concisely written, instead, they are scattered everywhere between the promos section and the terms and conditions. The lack of clarity is a point where SuperCat can improve.
Loyalty Program
SuperCat Casino is another casino from the Atlantic Management B.V. group that does not have a loyalty program for the most avid gamblers.
On the positive side, this means the withdrawal limits are the same for everyone.
In SuperCat, the player has to be satisfied with bonuses – permanent and temporary – and lotteries.
Game Selection and providers
SuperCat Casino features top game providers, including Play’n GO, Quickspin, NetEnt, Novomatic, Amatic Industries, iSoftBet, Betsoft, Evolution Gaming, Ezugi, Elk Studios, Thunderkick, Iron Dog Studios, Pragmatic Play, Booongo Gaming, Playson, Habanero, Platipus Gaming, 1x2Games, Blueprint Gaming, Evoplay, August Gaming, SurGames, Fantasma Games, Igrosoft, Endorphina, Tom Horn Gaming, LuckyStreak, Concept Gaming, Authentic Gaming, Asia Gaming, BGAMING, Chance Interactive, Spike Games, Gamzix.
It is very similar to its sibling, Lucky Bird Casino, in this regard.
Please not that several of them are excluded from specific countries – for the complete list of which providers are excluded from which countries, you must check the terms and conditions.
The selection includes slots, roulette, blackjack, video poker, bingo, baccarat, and live casino games.
Payment Methods
SuperCat Casino has few payment methods available, but they include a few cryptocurrency options (such as BTC and USDT) for deposits. As for withdrawals in cryptocurrencies – here SuperCat only supports Bitcoin.
Deposits can be made by: Visa and MasterCard credit cards, Jeton, JetonCash, eZeeWallet, MiFinity, cryptocurrencies using BinancePay, Bitcoin, Tether, and Bank Transfer via Gift Card.
You can withdraw money from your casino account via MasterCard, Jeton, bank transfer, and also after converting to Bitcoin.
Since there is no Loyalty Program, the withdrawal limits are the same for everyone:
- 2,000 EUR daily
- 10,000 EUR weekly
- 40,000 EUR monthly
As for withdrawal times, it can take up to 3 days of pending time, after that your request should be processed instantly for e-wallets and cryptocurrencies. For card payments, it can take an additional 3-5 days.
Unfortunately, after analyzing the opinions of players, we have to say that there are complaints about unfair treatment towards players, and especially delays in withdrawals. Opinions come from players from all over the world, not only from a specific country or website.
Available Platforms
SuperCat Casino does not have a mobile application. If you want to play on mobile devices, all you have to do is launch the casino website in your browser, which works quite well. SuperCat casino games run smoothly on the phone.
Customer Support
The time for a consultant to answer a simple question on the live chat is about 4 minutes – we measured!
You can also contact them by email at [email protected] or by phone number +44 (203) 318-51-73.
Online Casino Summary
There are some evident pros and cons to be taken into consideration at SuperCat Casino.
Users rate the casino interface positively – they say it is intuitive and easy to navigate. There are quite a lot of bonuses for new players, but unfortunately no loyalty program for regular customers. Also, the rules for the bonuses could be explained better – more detailed and all in the same place. As it is, it lacks clarity.
What may be worrying and distancing – as we mentioned above – some players claim that they were treated unfairly when requesting withdrawal of winnings – namely that withdrawals of their winnings were deliberately delayed. If that puts you off, talk to us so we can recommend you some options.
FAQ
Is SuperCat Casino legal?
SuperCat, as well as Lucky Bird, is a legal online casino that belongs to Atlantic Management B.V. and operates under a license from the government of Curacao.
Does SuperCat Casino offer Slot Games?
Yes, hundreds of them, as well as table games and live casino games. However some game providers are excluded from certain countries – check the terms and conditions for the complte list.
What languages are available on SuperCat Casino?
SuperCat Casino supports English, Polish, Turkish, Spanish, German, Finnish, Norwegian and Portuguese.
How do I contact SuperCat customer support?
You can contact them via live chat directly on the SuperCat casino website, by email at [email protected], or by phone number +44 (203) 318-51-73.
Does SuperCat Casino have a mobile application?
SuperCat Casino doesn’t have a mobile app, instead you play directly on your browser, which automatically loads a mobile-friendly version if you are accessing from a mobile device.